In enterprise IT, aligning with a service provider who transcends the norms of basic support is a strategic necessity. 

As a CIO, you’re already leveraging the robustness of Apple’s technology, but are you truly maximizing its potential? 

This is where iPlanet, as an Apple corporate reseller and provider of Apple IT services, comes into play – turning your existing Apple ecosystem from good to exceptional.

Redefining Support Standards

In a landscape where downtime equates to lost opportunities, iPlanet’s approach to Applecare for enterprise goes beyond mere troubleshooting. We’re talking about a partnership that brings proactive strategies, innovative solutions, and unparalleled technical expertise to your doorstep.

Why Settle for Less When You Can Have the Best?

Consider this: your current vendor might resolve issues, but do they pre-empt them? 

iPlanet’s Apple service program excels in proactive maintenance, identifying potential system hiccups before they escalate. It’s not just about fixing problems; it’s about safeguarding your enterprise from them.

iPlanet ensures proactive maintenance in the following ways:

• Real-Time Device Monitoring: Helping clients monitor the health and performance of devices, identifying potential issues early.
• Regular Software Updates: Ensuring all devices are up to date with the latest software and security patches to prevent vulnerabilities.
• Predictive Analysis: Using data analytics to predict potential issues with batteries and sensors before they occur. 
• Remote Troubleshooting: Offering remote diagnostic capabilities to identify and resolve issues without the need for physical intervention.
• Training and Empowerment: Providing training to IT staff on managing and maintaining Apple devices, promoting in-house problem-solving capabilities.
• Routine Check-Ups: Scheduling regular maintenance checks ensures all systems function optimally.

These proactive maintenance strategies help ensure that the IT infrastructure remains efficient, secure, and reliable, minimizing downtime and enhancing overall productivity.

Here are 4 other reasons why iPlanet is the go-to partner of the best enterprises across India:

1. Response Time

• Immediate Prioritization: iPlanet understands the importance of quick response times in critical situations. When an issue is reported, it is immediately prioritized, ensuring that clients receive a faster response compared to industry averages. This rapid response commitment is crucial in minimizing downtime and addressing client concerns efficiently. By prioritizing immediate response, iPlanet demonstrates its commitment to exceptional customer service and adherence to stringent SLAs, setting them apart in the industry.
• Minimized Downtime: Our quick response translates into minimized downtime, preserving crucial operational hours for your business.
• Direct Access to Experts: iPlanet provides direct access to Apple-certified experts, ensuring that the first point of contact is highly knowledgeable and capable of immediate action.

2. Solution Customization

• In-depth Business Analysis: iPlanet conducts a thorough analysis of your business needs, IT infrastructure, and strategic goals before proposing solutions.
• Tailored IT Strategies: Solutions are customized not just for technical compatibility but also to align with your long-term business strategies and objectives.
• Scalability and Flexibility: Our solutions are designed to be scalable and flexible, accommodating future growth and changes in your business.
• Personalized Service Plans: iPlanet offers personalized service plans, considering factors like your enterprise size, complexity, and specific industry requirements.

3. Training and Empowerment for basic troubleshooting

• Comprehensive Training Programs: iPlanet offers extensive training programs covering various aspects of the Apple ecosystem, tailored to the skill levels and needs of your IT team.
• Focus on Self-Sufficiency: Training is designed to reduce dependency on external support by enhancing the internal team’s capabilities in managing and troubleshooting the Apple environment.
• Regular Knowledge Updates: iPlanet provides ongoing educational resources and updates on the latest Apple technologies and best practices.
• Empowerment Through Understanding: Our training empowers your IT team with a deeper understanding of Apple products, fostering confidence and efficiency in their daily operations.

4. Apple-certified infrastructure

• Apple-approved: Our service centres are built in strict accordance with Apple’s design and safety norms.
• World-class service: All our service locations are equipped with top-notch Apple standard testing tools, processes and spares, ensuring a safe and secure environment to repair your Apple devices.

Seamless Integration, Enhanced Productivity

Your enterprise’s productivity is directly tied to how seamlessly technology integrates into your operations. iPlanet not only ensures that your Apple products are flawlessly integrated into your existing systems but also optimizes them for peak performance. This seamless integration is where iPlanet’s expertise as an Apple corporate reseller shines, bridging any gaps between your current infrastructure and Apple’s advanced offerings.

Unified Endpoint Management: A Game-Changer

In an era where mobility and security are paramount, effective unified endpoint management (UEM) is crucial. iPlanet’s UEM solutions provide a robust framework for managing your Apple device fleet, ensuring security, compliance, and seamless operation, a domain where many service providers fall short.

iPlanet’s UEM, along with Apple Business Manager, is a device management tool or software that facilitates the management of corporate and employee-owned Apple devices in an organization. 

iOS, iPadOS, macOS, and tvOS devices have an in-built framework that can be leveraged by iPlanet’s UEM solutions to allow device management. These Apple mobile device management solutions enable IT admins to remotely enrol and deploy Apple devices in bulk, as well as manage them, enforce security configurations on them, and distribute applications and content to them.

Attractive Financial Options

It’s easier than ever to bring Apple products into your workplace with innovative financing options through Apple Financial/Leasing Services. Get the products you need, exactly when you need them. Apple Financial Services also keeps your costs low by accounting for the high residual value of Apple devices upfront. Flexible upgrades give you complete control of your refresh cycle, and with clear and straightforward terms, the experience is simple and friendly.

A Partnership That Understands Your Goals

Every CIO aims to align IT strategies with business objectives. iPlanet’s team doesn’t just support your Apple infrastructure; we understand and align with your long-term business goals. Our service is more than a provider-client relationship; it’s a strategic partnership that comprehends and caters to your unique business landscape.

Why iPlanet?

Our deep understanding and specialization in sectors like retail, education, and enterprise give us a competitive edge in the 5 following ways:

1. Sector-Specific Expertise: In-depth knowledge of each sector’s unique needs allows iPlanet to offer tailored solutions, enhancing effectiveness and customer satisfaction.

2. Customized Solutions: Their experience across diverse sectors enables them to develop solutions that are finely tuned to the specific challenges and opportunities of each industry.

3. Credibility and Trust: Proven expertise in various fields builds credibility and trust among potential enterprise clients, who are assured of iPlanet’s capability to handle complex, industry-specific requirements.

4. Innovative Approaches: Exposure to a range of sectors fosters innovative thinking, allowing iPlanet to bring novel solutions to enterprise challenges.

5. Comprehensive Understanding of Trends: Knowledge of trends across different sectors ensures that iPlanet’s enterprise solutions are not only current but also forward-thinking.

Conclusion: The iPlanet Edge

As you chart the course of your enterprise’s technological journey, the choice of your support partner can make all the difference. iPlanet offers not just support but a strategic advantage, ensuring your Apple ecosystem is not just maintained but optimized and aligned with your broader business objectives. With iPlanet, experience a shift from reactive support to a proactive, strategic partnership.

In a world where technology is a critical driver of business success, partnering with iPlanet means choosing a path of innovation, efficiency, and strategic growth. It’s time to elevate your Apple ecosystem with iPlanet and transform the way your enterprise leverages technology.

Over the last 50 years, the Consolidated Group has been exponentially growing across South India providing great customer experiences as well as quality service. Consolidated, with extensive presence in verticals such as Enterprise, Retail, Service & Wellness brands has a core emphasis on excellence in customer experience, and that is derived from our mantra ‘Driven to Delight’.